A mobile-first care platform built for families and the organizations that serve them.
Villages gives families ownership of their care records — and gives your organization the secure, HIPAA-compliant infrastructure to coordinate around them. No app download required.
Care Burden Reduction
Reduce administrative load across your organization
Care coordinators spend the majority of their time on documentation and logistics. Villages automates administrative tasks so your team can focus on direct family engagement.
Digital care plans
Move care plans, advance directives, and POLST forms into a digital format that updates in real time and is accessible to everyone in the care circle.
Resource library
Build a shared library of documents, guides, videos, and contacts — organized by tags and categories, accessible to anyone who needs them.
Template assignments
Assign care documents and forms to specific members. Track who has completed what, and follow up on what's pending.
Dashboards & reporting
See your families, assignments, and team activity in one place — with outcome data that satisfies funders, boards, and regulators.
PDF generation
Generate branded, print-ready PDFs for advance directives, POLST forms, and care documentation — with digital signatures.
Onboard in days
Built for non-technical teams. No IT department required. Your staff and families can be up and running in days, not months.
Coordination & Communication
One place for everyone in the care circle
Families and staff need to be on the same page. Villages gives each group the right level of access and keeps communication secure and organized.
Secure messaging
HIPAA-compliant real-time chat — direct messages, family group conversations, and system announcements. Encrypted and auditable.
Family groups
Organize families as units with role-based access. Primary contacts, family admins, and members each see what's relevant to them.
Staff-to-family assignments
Assign staff to families so every family knows exactly who their care team is — and every coordinator knows who they're supporting.
Real-time notifications
In-app and email alerts for messages, care updates, and important changes. Configurable per user — including quiet hours.
Mobile-first access
Works on any device, no app download needed. Families can participate from their phone, tablet, or computer.
Role-based access
Three tiers of access — Admin, Staff, and Member — so everyone sees exactly what they need. Nothing more, nothing less.
Purpose-Built for End-of-Life Care
Not a general-purpose tool adapted for healthcare.
A healthcare tool, from the ground up.
Villages was built specifically for hospice, palliative care, social services, and end-of-life care organizations — with the clinical workflows, compliance infrastructure, and data ownership model these teams require.
Clinical & Legal Documents
Family-Owned Care Records
Enterprise-Ready
Customization
Your Village, built in your image
No two organizations serve the same population the same way. A pediatric palliative care program in Pittsburgh operates differently than a rural hospice in Montana or an urban aging-in-place network in Chicago. Villages is designed so each partner builds a platform that reflects their organization, their community, and their care model.
Your brand, not ours
Your logo, your colors, your domain. Families see your organization when they log in — not a third-party platform. Villages is invisible infrastructure.
Population-specific configuration
Pediatric palliative care requires different workflows than geriatric hospice or community social services. Rural needs differ from urban. Each Village is configured for the population it serves.
Your resources, digitized
Bring your existing materials — intake forms, care guides, advance directives, training videos, educational content — and Villages digitizes them for your families. Your PDFs become interactive forms. Your training videos are organized and accessible. Your content, delivered through your platform, on any device.
Your features, your way
Every Village enables exactly what its organization needs. Messaging, care planning, forums, advance directives, PDF generation — turn on what serves your families, leave off what doesn't.
AI that works within your care framework
Villages AI doesn't replace your team. It handles the parts of care coordination that shouldn't require human effort — so staff can focus on families, and families can focus on each other.
Disease-specific AI coordinators
Each Village can be configured with AI that understands the specific conditions its families face — the progression, the milestones, the resources that matter at each stage. The platform adapts to the care journey, not the other way around.
Zero data entry for families
Families managing serious illness shouldn't spend their time filling out intake forms. Villages AI captures information through natural interactions and surfaces it where staff need it — eliminating redundant data entry across the care circle.
Intelligent care pathways
Based on where a family is in their journey, Villages AI surfaces the right resources, forms, and connections at the right time — proactively, not reactively. Staff see what's needed before they have to go looking for it.
Your framework, amplified
Villages AI operates strictly within your organization's approved care framework. It never accesses external data or makes decisions outside your protocols. It's your clinical expertise, delivered at scale.
Three roles, one platform
Every person in the care circle gets an experience designed for their role.
Admins
Manage users, families, assignments, and resources. See activity dashboards, run reports, and configure the platform for your organization.
Staff & Coordinators
View assigned families, create care plans, send messages, share resources, and track progress — all from one dashboard.
Members & Families
Own and manage their care records, message their care team, complete documents, and share information with providers on their terms.
See the platform in action
Tell us about your organization and we'll show you how families and staff use Villages in practice.